Search Our Store

Fisher Products
2260 Farmwood Estates
Chester SC 29706
Toll Free: 866-804-4042

Tena Incontinence products

Independence Medical Products

ReliaMed Products

Lets Encrypt SSL Seal
Search Our Store
Homepage > Returns

Return Policy

Tracking numbers are emailed the day after an order ships.  Your order could ship from more than one warehouse. Before opening please check items when they are received and notify us within 48 hours if you received an item in error.  If you do not receive your order within 5 business days there might be something wrong, such as a lost shipment.  Please notify us immediately when this happens.

Unopened items can be returned within 30 days of purchase as long as they are in the original packaging, have not been tried on, worn, used, washed or exposed to odors such as cigarette smoke and perfumes.  Partial cases may not be returned.  If you have an item to be returned please call Fisher Products between 10AM and 3PM Eastern Time Monday thru Friday at 1-866-804-4042 to obtain a Return Authorization number and return instructions.  A Return Authorization number is valid for only 10 days.  Items returned without a Return Authorization may not be correctly identified for credit.  Credit will not be issued if an item is returned unsuitable for resale.  All returned items are subject to pass inspection.  Items returned with tape or writing on retail packaging or torn retail packaging are not acceptable.  Any shipping charges incurred for shipping product to the customer will be deducted from any refund.  All credit card processing fees incurred will be deducted from the refund. The customer is responsible for paying the shipping charges to return any product once a return authorization is issued.

Once a Return Authorization is issued you will be provided the address of the Return Center. Do not return items to the shipping warehouse or the business office as it will not be accepted.  All items should be returned at the customer's expense.  To ensure proper credit the customer should return the items with a shipping tracking number.

Orders must be returned within 30 days of purchase.

Orders cannot be returned after 30 days from the purchase date.

Refused shipments will be subject to a 15% restocking fee and all shipping charges for shipping to the customer and back to the warehouse and any credit card processing fees incurred will be deducted from any refund.  It is not recommended to refuse a shipment.